During a free roof inspection, our team performs a structured assessment of your roof and related exterior components. We begin by asking about any issues you have noticed, such as leaks, stains, or missing shingles. Then we safely access the roof when conditions allow and examine shingles or other roofing materials, flashings, penetrations, and visible decking. Throughout the inspection, we capture photos and sometimes video so we can show you exactly what we see. Afterward, we review the findings with you, explain what they mean in everyday language, and outline any suggested next steps.

If there has been a recent storm in your area with strong wind, heavy rain, or hail, a roof inspection can help reveal issues that may not be visible from the ground. Signs that suggest an inspection would be wise include missing or lifted shingles, granules collecting in gutters, dents on metal components, or new interior stains on ceilings or walls. Even when you do not see obvious damage, hail or wind can affect shingles and flashings in ways that become leaks later. Scheduling an inspection soon after a significant storm can also help you gather documentation in case you decide to speak with your insurance company about possible coverage.

We can help you understand how the condition of your roof relates to a possible insurance claim by providing clear documentation and explanations. After our inspection, we share photos and a written summary that describes the type and location of any storm-related damage we observe. Our licensed consultants can discuss common claim processes and what many policyholders consider when deciding whether to file. Decisions about coverage, scope, and payment are made by your insurance company based on your policy, but our goal is to give you information and support so that those conversations are easier to navigate.

Not every issue requires an immediate full roof replacement. In some cases, focused repairs can address specific leaks or damaged areas and extend the life of your existing roof. When we review your inspection results, we explain whether problems are localized or widespread, how old the roof appears to be, and what we would expect over the next few years. We then outline repair and replacement options with clear line-item pricing. Our goal is to help you understand the benefits and limitations of each choice so you can decide on timing that fits your property and budget.

Protecting your property during roofing work is a core part of our process. Before work begins, we identify sensitive areas such as landscaping, walkways, and driveways, and we use protective materials where appropriate. Throughout the project, our crews work to contain debris and follow safety protocols to reduce risks for people and vehicles around the home or building. Nail and debris collection is a priority at every stage, and our Dollar Back Nail Guarantee® reflects how seriously we take cleanup. We want you to feel confident walking your property once the job is complete.

We offer workmanship warranties that can extend up to 25 years on qualifying projects, which provides long-term reassurance about the quality of our installation. Workmanship coverage focuses on how the roof was installed and our responsibility for that work. It is separate from manufacturer warranties on shingles or other materials, which may have their own terms and durations. Because our crews follow manufacturer-certified installation methods, we work to keep those manufacturer warranties in good standing. When we review your proposal, we explain which warranties apply to your project and what they cover in practical terms.

Yes, our team can assess and address multiple exterior components when a storm or aging affects more than just your roof. CR3 American Exteriors - Raleigh is a full-service exterior remodeling and storm restoration partner, so we can evaluate siding, gutters, windows, and doors as part of the same project. Handling related work together can simplify scheduling and reduce the number of contractors you need to coordinate. We prepare clear proposals that show how each part of the exterior plan fits together, and we keep you updated so you know when each phase of work will take place.