PRIVACY POLICY
Effective Date: 01-June-2026
Handsdown LLC ("Handsdown," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website www.handsdown.ai and use our services. These services include AI-powered tools that help users connect with service professionals and access personalized information, insights, and guidance across a wide variety of topics and needs.
By accessing or using our Site, you agree to the practices described in this Privacy Policy.
1. INFORMATION WE COLLECT
1.1 Information You Provide
- Full name
- Email address
- Phone number
- Mailing or service address (collected during account creation or when submitting a quote/request)
- Project descriptions and photos
- Service provider information (if applicable): business name, license/certification, service area, and contact information
1.2 Automatically Collected Information
- IP address
- Browser type and version
- Device type and operating system
- Referring URLs and pages visited
- Cookies and tracking technologies
1.3 Optional Demographic Information
- Age range
- Gender
- Household income (if voluntarily provided)
2. HOW WE USE YOUR INFORMATION
We use your information to:
- Match users with qualified service professionals
- Provide AI-driven DIY content and recommendations
- Facilitate quotes, communication, and coordination
- Send transactional and promotional messages
- Personalize user experience and conduct analytics
- Detect and prevent fraud and abuse
3. HOW WE SHARE YOUR INFORMATION
We may share your information with:
- Trusted service providers, affiliates, and partners
- Email, SMS, and communication platforms
- Advertising and analytics providers
- Legal authorities as required
- Successor entities in a business transfer
We may also share user-submitted information with trusted third-party sellers, advertisers, or service providers. While we do not sell personal information for direct monetary gain, such sharing may support targeted recommendations or promotions.
4. USE OF AI TECHNOLOGIES
Our AI helps users by:
- Matching them with service providers
- Offering DIY guides and diagnostic suggestions
AI outputs support—not replace—user or professional judgment.
5. COOKIES AND TRACKING
We use cookies and other technologies to:
- Authenticate and remember users
- Analyze usage
- Deliver personalized ads
- Detect fraud and enhance site functionality
These include tracking pixels, session tools, Google Analytics, Meta Pixel, LinkedIn Tag, and others. You can manage cookies via your browser settings.
6. COMMUNICATIONS AND TCPA CONSENT
By submitting your contact details, you consent to communications via email, SMS, or phone. Message and data rates may apply.
- To stop texts: reply "STOP"
- To unsubscribe from emails: use the unsubscribe link or email unsubscribe@handsdown.ai
7. YOUR RIGHTS AND CHOICES
- Access/update your info anytime
- Request deletion: contact contact@handsdown.ai
- Unsubscribe from marketing: visit www.handsdown.ai/mailer/unsubscribe
8. DATA RETENTION
We retain personal data as long as needed for services, legal compliance, and dispute resolution.
9. DATA SECURITY
We use industry-standard security measures including SSL encryption. No system is entirely secure.
10. CHILDREN’S PRIVACY
Our services are not for children under 13. If we’ve collected such data, contact us for removal.
11. EXTERNAL LINKS
We are not responsible for third-party websites linked from our site.
12. CALIFORNIA PRIVACY RIGHTS (CCPA)
California residents may:
- Know what we collect
- Request deletion
- Opt out of sale/sharing
To exercise rights, visit www.handsdown.ai/mailer/unsubscribe or contact us.
13. CHANGES TO THIS PRIVACY POLICY
We may update this policy. Continued use after changes implies consent.
14. CONTACT US
Email: contact@handsdown.ai
Mail: Handsdown LLC, Tustin, CA
Effective Date: 01-June-2026